This Privacy Policy describes how Albergo Solutions (hereinafter "we," "us," or "our") collects, uses, and shares personal information of users of our site. This policy applies to our online platform and related services. We are located at 14 Via del Porto Antico, Floor 3, Genoa, Liguria, 16128, Italy.
Information We Collect
We collect information in the following ways:
Information You Provide Directly: We collect information you provide directly to us when you use our service. This may include your name, contact information (such as email address and phone number), company name, job title, and any other information you choose to provide when you:
Request a demo or information about our products and services.
Subscribe to our newsletter or marketing communications.
Create an account on our platform (if applicable).
Contact us with inquiries or support requests.
Information Collected Automatically: When you use our site, we may automatically collect certain information about your device and usage. This information may include:
Log Data: Including your IP address, browser type, operating system, referring URL, pages visited, and the dates and times of your visits.
Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on our site. This helps us to personalize your experience, analyze trends, and administer our site. You can control cookies through your browser settings.
Information From Other Sources: We may also obtain information from third-party sources, such as:
Business Partners: We may receive information from our business partners, such as marketing agencies or event organizers, if you have expressed interest in our products and services.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services: To provide you with access to our platform and its features, to personalize your experience, and to improve the functionality and performance of our site.
To Communicate With You: To respond to your inquiries, provide customer support, send you newsletters and marketing communications, and to inform you about updates to our products and services.
For Marketing and Advertising: To promote our products and services, to send you targeted advertising, and to measure the effectiveness of our marketing campaigns.
For Analytics and Research: To analyze trends, track user behavior, and conduct research to improve our products and services.
To Comply With Legal Obligations: To comply with applicable laws and regulations, to respond to legal requests, and to protect our rights and interests.
How We Share Your Information
We may share your information with the following categories of recipients:
Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, email marketing platforms, analytics providers, and customer support providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
Business Partners: We may share your information with our business partners, such as resellers or distributors, if you have expressed interest in their products or services.
Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Affiliates: We may share your information with our affiliates or subsidiaries for internal business purposes.
International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not have data protection laws that are equivalent to those in your country. We will take steps to ensure that your information is protected when it is transferred internationally.
Your Rights
You have certain rights regarding your personal information, including the right to:
Access: Request access to your personal information that we hold.
Rectification: Request that we correct any inaccurate or incomplete personal information.
Erasure: Request that we delete your personal information.
Restriction of Processing: Request that we restrict the processing of your personal information.
Data Portability: Request that we provide you with a copy of your personal information in a structured, machine-readable format.
Object: Object to the processing of your personal information.
Withdraw Consent: Withdraw your consent to the processing of your personal information, if we are relying on your consent as the legal basis for processing.
To exercise any of these rights, please contact us at Albergo Solutions, 14 Via del Porto Antico, Floor 3, Genoa, Liguria, 16128, Italy.
You also have the right to lodge a complaint with a data protection authority if you believe that we have violated your rights.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include using encryption, firewalls, and other security technologies. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this policy. Your continued use of our site after the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at Albergo Solutions, 14 Via del Porto Antico, Floor 3, Genoa, Liguria, 16128, Italy.
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